FedEx Home(Residential) deliveries are delivered Tuesday through Saturday. FedEx Express and Ground(Commercial) shipments are delivered Monday through Friday.

Packages are usually shipped out in less than 24 hours except on weekends. Customers will usually receive their order in 2-5 days via ground shipping.

Canada Orders:
Deliveries to Canada may be subject to additional customs fees when the shipment arrives. The customer is responsible for paying this fee.

Our Return Policy:
If you are not fully satisfied with your purchase, you may return it for a refund within 15 days of the purchase date. A refund will be issued (less a 15% restocking fee and less the original shipping charge), unless the product is defective or an incorrect product was shipped to you. We can only accept returns on products that have not been opened. Please Note: RC toys are easily damaged when not used properly and we can not be held responsible for damage caused by the user.

Our Exchange Policy:
If product you received a product that was defective or it was an incorrect product, we will exchange it for the same product within 15 days of your order date.
You must first email us with the exact problem with an order confirmation number. Also please mail back the product (must include all parts or pieces of the product ordered) including a copy of your sales receipt and details of your problem.

Please note: For all returns and exchanges, the customer is responsible for shipping the item back to us. Please contact us before returning to receive authorization or your return will not be accepted. ThinkRC.com will not pay or reimburse return shipping postage on all return items.

If a package is refused upon delivery, the original shipping cost and the cost of shipping the item back to us will be deducted from your order.